Title:  Onboarding and Benefits Specialist (Hybrid Work Schedule)

GENERAL DESCRIPTION OF JOB:

The Onboarding and Benefits Specialist works to streamline and oversee the onboarding process for new hires into the County, including, new hire orientation, I-9 document collection, benefits education, new hire benefit elections, introduction to County policies, County badge obtainment, location.

DUTIES:

• Oversees and conducts New Employee Orientation for all new county employees.
• Answers new hire onboarding questions and provides direction.
• Provides new hire benefits education.
• Ensures all pre-hire paperwork is complete, including background check and I-9.
• Processes enrollments for new hires and backs up Benefits on processing Life Event benefit changes.
• Oversees the administration of benefits plans and vendor relationships for assigned plans.
• Participates in all Open Enrollment preparation activities: communications, benefits fairs, kiosks, system testing, etc.
• Performs audits and analysis on enrollment and utilization to ensure program cost effectiveness.

REQUIREMENTS:

Skills, Abilities and Competencies:

• Technical Skills: HCM functional experience as it relates to onboarding and benefits administration. Intermediate skills in Microsoft Office applications, to include word, excel, and power point.
• Communication Skills: Ability to communicate clearly, concisely and effectively to all levels of employees, both verbally and written. Must be able to identify audience and modify communication style as appropriate.
• Customer Service Skills: Strong follow up and responsiveness skills. Ability to identify priority situations and adjust accordingly. (flexibility)
• Analytical Skills: Ability to identify patterns/trends within data and evaluate possible courses of action based on the data.

Behavioral Competencies (these are required for all positions at ACG):

• Accountability
• Accessibility
• Inclusivity
• Integrity

 Education and Experience:

• Associate’s degree
• At least 2 years of benefit administration experience
• At least 2 years of employee onboarding or customer service experience
• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered. 

Pre-Employment Additional Requirements:
Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.

WORK ENVIRONMENT:

Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this position.

• Spends 90% of the time sitting and 10% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 10 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 25 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

Definitions:

• Occasionally: Activity exists less than 1/3 of the time.
• Frequently: Activity exists between 1/3 and 2/3 of the time.
• Constantly: Activity exists more than 2/3 of the time.