Title:  Business Analyst/Senior Business Analyst

GENERAL DESCRIPTION OF JOB:

The role of the Business Analyst is to be a trusted strategic IT partner, working with departments in researching, defining, planning and launching efficient business and operational systems in support of core organizational functions and processes.  This includes gathering functional requirements, analyzing data, and documenting recommended solution options in support of business cases and proposed projects.  This position will apply effective communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments for the business units.  The Business Analyst may be required to manage smaller, less complex projects.

DUTIES:

• Develop an advisory IT partnership with the leadership and functional teams of the assigned department(s).
• Obtain a deep understanding of relevant business areas to be able to recommend solutions and build high-quality requirements.
• Proactively review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or replacing these systems.   
• Lead requirement gathering sessions to identify pain points, process and technology gaps, and clearly define solution specifications and business process needs.  Make recommendations on solutions.
• Translate conceptual user requirements into clear, detailed functional requirements.
• Conduct research on software and hardware products to support business and IT needs.  Attend relevant conferences and trade shows to stay up to date on emerging trends and technologies.
• Create documentation, including system models, workflows, technology roadmaps and specifications to support system implementations.
• Work closely with IT PMO team on project planning and implementations.
• Assist in developing Requests for Proposals (RFP) for external services.
• Ensure compatibility and interoperability of commercial off the shelf or in-house technology systems.
• Identify and define scope and parameters for systems analysis to support implementation success criteria and ongoing measurements.
• Work with vendors and other internal and external resources to ensure compliance with the county’s security, accessibility, and Artificial Intelligence standards.

REQUIREMENTS:

• Customer Focus: Is dedicated to meeting the requirements of internal and external customers.  Gets first-hand customer information and uses it for improvements in products and services.  Acts with customers in mind.  Establishes and maintains effective relationships with customers and gains their trust and respect.
• Decision Making: Authoritative, quick, data-driven decision making within defined span of control.  Focused on established and new systems and technologies to solve client needs.  
• Strategic Agility: Anticipates future trends and business needs and consequences or decisions.  Having broad knowledge and perspective, is future oriented, and can articulately document and communicate plans and strategies.
• Communication and Team Management: Is capable of defining and communicating the creative ideas of others to a broad audience.  Able to effectively convey benefits and risks of different plans and solutions, as well as moderate group discussions and brainstorming sessions. 
• Total Work Systems: Is dedicated to reducing system variance in organization systems and processes.  Deliver high-quality products and services which meet the needs of internal and external customers. Use data and continuous improvement to enable and equip internal and external customers to achieve their purposes and goals.

Education and Experience:  

• High school degree or GED
• At least six (6) years of business analysis experience in an information systems environment or related fields.
• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered. 

Preferred Education and Experience:

• Bachelor’s degree in Business or Computer Information Systems or related fields

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR), background check, and polygraph exam.
• Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.

Post-Employment Requirements:

• Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.
• Successful completion of annual Colorado Justice Information System (CJIS) training.
• Position is deemed essential and incumbents must be available for winter storm and other emergency events and available to work on-call on a rotational basis including evenings, holidays and weekends.

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment.
• Incumbent may be required to be on call occasionally to respond to emergency situations or for go-live support of a project.

PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this position.

• No unusual physical demands are associated with this position.
• Spends 50% of the time sitting and 50% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 25 lbs.
• Uses cart, dolly, or other equipment to carry in excess of 25 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work related equipment.

Definitions:

• Occasionally: Activity exists less than 1/3 of the time.
• Frequently: Activity exists between 1/3 and 2/3 of the time.
• Constantly: Activity exists more than 2/3 of the time.